Have you ever been waiting (for what seems like an eternity) in the 12 items and less queue at a supermarket, that happens also to be the check-out closest to the 'service' desk, when someone starts waiting at the 'service' desk? And instead of you being served, the check out 'operator' serves them first?
Seeing as this has happened to me many times, I am assuming that it is not just me, and that it in actual fact happens fairly frequently.
Now, I know that most of us are probably glad that some of the major supermarkets have 'service' checkouts for the times when something might go wrong, like buying out of date products.
However, most of the people I see at the 'service' counter, are in fact buying cigarette and tobacco related products.
OK, ok, I am trying really hard not to make this a rant.
I happened to go to a major supermarket last night at around 6pm to buy some bread. I had a toddler with me. She was getting hungry and tired. I had 3 bread items, and joined the 12 items or less queue. A while after we had joined the queue, a man (I'm guessing in his 50s) appeared at the service counter. The check-out attendant finished serving the customer in front of me and then served the man at the service counter. He bought cigarettes and a lighter.
I actually didn't feel cross about someone being served in front of me in this way, because it has happened countless times before. It is just how they do it.
But it got me thinking, and I couldn't help think that it was wrong. That a man alone in his 50s buying a cancer causing, addictive, luxury item would get priority over a mother with a toddler buying bread on a Sunday night at dinner time.
I know they can't 'afford' for staff to solely attend the service counter, they barely seem to have enough staff to serve on the registers, but why don't people buying cigarettes have to line up in the queue?
Am I being a bit petty in feeling that this is an issue? Or do you think that people buying tobacco related products should have to join one of the regular lines, even if they are only buying cigarettes?
Honestly, I would love if they also served milk and bread from the front counter, so I didn't have to line up. Or maybe chocolate for that late night craving? It might even make me buy more..